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Frequently Asked Questions

Who am I buying from?
Thank you for visiting our site. We look forward to serving you. sales@z9electronics.com.

What is your Shipping Policy?
We ship to most contries. Please use the shipping calculator above to see the shipping cost to your address. We offer both USPS and UPS, you can chose between these during checkout. Standard and expedited shipping methods are available. Most orders are processed and shipped within 1-3 days of ordering and delivered 2-3 days after for Priority and 2-5 days for first class after shipment. Shipping costs are calculated in checkout.

Do you ship internationally?
Yes

What is your Return Policy?
If you need to return an item for exchange or refund, please email us. You will be given an RA number for the return. Returns are taken from 30 days of delivery. There is a 15% restocking fee for non-defective items. Customer is responsible for shipping costs back to us, unless there is an error from us.

What Customer Service help do you offer?
Please contact us if you have any questions. We do not anticipate any problems, but if something comes up plesae email us. We will fix any issue and do not want any uphappy customers.